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When stopping service, which statement should be avoided?

A “You’re drunk and you’ve had enough.”

Using confrontational or judgmental language can escalate the situation and potentially lead to negative interactions. Instead, it is recommended to focus on the responsible service of alcohol, the well-being of the guest, and the safety of others. Providing information about company policies or legal requirements, as well as expressing concern for the guest's safety, are more appropriate approaches.

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2 years ago

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2 years ago

So far so good and to the point

just now

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