If a guest arrives at your establishment already intoxicated, you refuse service, and they agree to take a cab, what is the final step?

After refusing service to an intoxicated guest who agrees to take a cab, it is important to fill out an incident report. An incident report documents the details of the situation, including the guest's behavior, refusal of service, and the agreed-upon transportation arrangement. This report serves as a record of the incident for future reference, potential liability concerns, and to ensure consistency in handling such situations.