If cross-contact occurs and is caught by staff before the dish goes to the guest, what should be done about it?

Cross-contact is the unintentional transfer of an allergen from one food to another. It can happen in a variety of ways, such as from shared utensils, cutting boards, or food preparation surfaces. Even a small amount of an allergen can cause a severe reaction in someone with a food allergy. If cross-contact occurs, it is important to err on the side of caution and discard the food. This is especially important if the allergen is a known trigger for the guest.